--- title: How Tatsu increased bookings by 20% and saved 15+ hours weekly | Quandoo for Restaurants Australia description: Discover how this Dutch restaurant chain boosted bookings and streamlined operations by switching to Quandoo for Restaurants. image: https://restaurants.quandoo.com/hubfs/ENG%20Header-Sep-16-2025-12-42-24-1754-PM.png --- {{ currentCountry.flag_emoji }} {{ langCode }} - {{ row.name }} – {{ row.language_native_name }} ![](https://restaurants.quandoo.com/hubfs/ENG%20Header-Sep-16-2025-12-42-24-1754-PM.png) · 2 min read Share article ![Share](https://restaurants.quandoo.com/hubfs/raw_assets/public/restaurants-hub-theme/images/share.svg "Share") [![Share on linkedin](https://restaurants.quandoo.com/hubfs/raw_assets/public/restaurants-hub-theme/images/logo-linkedin.svg) LinkedIn ](http://www.linkedin.com/shareArticle?mini=true&url=https://restaurants.quandoo.com/en-au/blog/tatsu-case-study&utm_medium=social&utm_source=linkedin) [![Share on facebook](https://restaurants.quandoo.com/hubfs/raw_assets/public/restaurants-hub-theme/images/logo-facebook.svg) Facebook ](http://www.facebook.com/share.php?u=https://restaurants.quandoo.com/en-au/blog/tatsu-case-study&utm_medium=social&utm_source=facebook) [![Share on twitter](https://restaurants.quandoo.com/hubfs/raw_assets/public/restaurants-hub-theme/images/logo-twitter.svg) Twitter ](https://twitter.com/intent/tweet?original_referer=https://restaurants.quandoo.com/en-au/blog/tatsu-case-study&utm_medium=social&utm_source=twitter&url=https://restaurants.quandoo.com/en-au/blog/tatsu-case-study&utm_medium=social&utm_source=twitter&source=tweetbutton&text=) # How Tatsu increased bookings by 20% and saved 15+ hours weekly [Tatsu](http://tatsu.nl/) operates three restaurants across the Netherlands in Haarlem and Leidschendam. Initially, managing reservations meant relying on phone calls and handwritten lists. "Writing down reservations was time-consuming, error-prone and cluttered," explains co-owner Ming Hua Huang. The process didn't allow them to optimise their seating capacity either. ![](https://restaurants.quandoo.com/hs-fs/hubfs/undefined-Sep-16-2025-12-43-28-3436-PM.png?width=1360&height=906&name=undefined-Sep-16-2025-12-43-28-3436-PM.png) "We chose Quandoo because of its clarity and ease of use," says Ming Hua. "The reservation system clearly displays the restaurant's floor plan and the corresponding tables and table numbers on a tablet."  Eight years later, the partnership has delivered measurable improvements in bookings, efficiency and staff satisfaction across all three locations. ## **20% more bookings through improved discoverability** Standing out among thousands of restaurant options is one of the biggest challenges restaurant operators face. Being visible at the exact moment customers are searching for their next meal can make the difference between a full restaurant and empty tables. [Quandoo’s marketplace](https://restaurants.quandoo.com/en-au/solutions/marketplace) has connected Tatsu with new diners across its three locations. "Guests can easily find us on the marketplace by searching location and cuisine," he says.  ![Tatsu Haarlem 1](https://restaurants.quandoo.com/hs-fs/hubfs/image%202.png?width=1600&height=838&name=image%202.png) "We also get bookings directly through Google thanks to Quandoo's Reserve with Google integration. Through these channels, we've been able to generate up to 20% more reservations." ![Tatsu map](https://restaurants.quandoo.com/hs-fs/hubfs/Tatsu%20map.png?width=1600&height=987&name=Tatsu%20map.png) ## **30% increase in direct website bookings** Tatsu has also strengthened its direct booking channel by adding Quandoo's [widget](https://restaurants.quandoo.com/en-au/blog/restaurant-online-booking-widget) to its website. "The Quandoo widget provides an excellent booking experience. It's easy and clear for guests to use," explains Ming Hua. The widget eliminates booking friction, allowing customers to make reservations without calling the restaurant. Since installing it, Tatsu has seen at least a 20-30% increase in direct website bookings.  ![](https://restaurants.quandoo.com/hs-fs/hubfs/undefined-Sep-16-2025-12-52-29-1864-PM.png?width=1600&height=1527&name=undefined-Sep-16-2025-12-52-29-1864-PM.png) ## **Saved 15+ hours per week on reservation management** Moving away from pen-and-paper booking has freed up valuable staff time at Tatsu. "The team is very satisfied with the system because they now spend less time managing reservations, which frees up time for service in the restaurant," says Ming Hua. The digital approach is less prone to errors compared to the old pen-and-paper method. Fewer phone calls need to be answered because more bookings happen online. These improvements add up to more than 15 hours per week saved – time that staff can now spend [servicing diners](https://restaurants.quandoo.com/en-au/blog/restaurant-customer-service) instead of admin tasks. ## **Improved capacity management ** Beyond saving time, Quandoo for Restaurants has streamlined Tatsu’s restaurant operations. The visual floor plan gives staff instant visibility of table availability. "With certain settings in the system, we can ensure maximum occupancy, allowing us to accept more reservations and therefore delight more guests," he adds. ![](https://restaurants.quandoo.com/hs-fs/hubfs/undefined-Sep-16-2025-12-53-26-0615-PM.png?width=954&height=516&name=undefined-Sep-16-2025-12-53-26-0615-PM.png) Multiple staff members can manage reservations simultaneously without confusion, helping [optimise seating capacity](https://restaurants.quandoo.com/en-au/blog/restaurant-seating-capacity). Eight years on, Tatsu continues to rely on Quandoo for Restaurants to manage reservations efficiently and attract new diners across all three locations. Share article [![Share on linkedin](https://restaurants.quandoo.com/hubfs/raw_assets/public/restaurants-hub-theme/images/logo-linkedin.svg) ](http://www.linkedin.com/shareArticle?mini=true&url=https://restaurants.quandoo.com/en-au/blog/tatsu-case-study&utm_medium=social&utm_source=linkedin) [![Share on facebook](https://restaurants.quandoo.com/hubfs/raw_assets/public/restaurants-hub-theme/images/logo-facebook.svg) ](http://www.facebook.com/share.php?u=https://restaurants.quandoo.com/en-au/blog/tatsu-case-study&utm_medium=social&utm_source=facebook) [![Share on twitter](https://restaurants.quandoo.com/hubfs/raw_assets/public/restaurants-hub-theme/images/logo-twitter.svg) ](https://twitter.com/intent/tweet?original_referer=https://restaurants.quandoo.com/en-au/blog/tatsu-case-study&utm_medium=social&utm_source=twitter&url=https://restaurants.quandoo.com/en-au/blog/tatsu-case-study&utm_medium=social&utm_source=twitter&source=tweetbutton&text=) ![Simki Dutta](https://restaurants.quandoo.com/hs-fs/hubfs/T04384F11-U06QLGBJ83B-71a9dd3e6516-512.png?width=40&height=40&name=T04384F11-U06QLGBJ83B-71a9dd3e6516-512.png) [ Simki Dutta ](https://restaurants.quandoo.com/en-au/blog/author/simki-dutta) Published Mar 9, 2026 3:15:55 PM ### Latest posts · 4 min read ##### Holiday Ready: How to Prep Your Restaurant for the Busy Season | Quandoo for Restaurants Australia · 3 min read ##### Restaurant Marketplaces: How Do They Work & Benefits | Quandoo for Restaurants Australia · 2 min read ##### How Montezuma's saw 33% more bookings with Quandoo for Restaurants | Quandoo for Restaurants Australia